Terms & conditions

By using this website or the SOMI Creative client and partner portal, you agree to these terms. If you are accepting on behalf of a company, you confirm you are authorised to bind that company.

Accounts are granted to businesses, not consumers. We review every application and may decline or close an account at our discretion, including where campaign quality or compliance obligations are not met.

Clients and partners must run only campaigns and activity they are authorised to run, comply with the restrictions attached to each campaign, and follow applicable advertising and data-protection law in the territories where they operate. Incentivised, misrepresented or bot-generated activity is not permitted.

Results are recorded through our measurement platform, and our records are the reference point for settlement. Results found to be fraudulent, duplicated or reversed by the client may be adjusted before payment. We will provide the reason for any adjustment on request.

Partner payments are issued on the terms agreed in your partner agreement, subject to any minimum threshold and to the completion of quality and fraud screening. Client invoices are payable on the terms set out in the relevant service order.

Creative assets, tracking links and platform materials remain the property of SOMI Creative or the relevant client. They may be used only for the campaigns they were issued for, and only while those campaigns are live.

Rates, terms and performance data shared through the portal are confidential and may not be disclosed to third parties without written consent.

We provide our services and the portal on a reasonable-efforts basis and do not guarantee uninterrupted availability or any particular level of campaign performance. To the extent permitted by law, our liability is limited to the amounts payable under the relevant campaign.

We may update these terms as our services change. Material changes will be notified to active clients and partners, and continued use of our services after the effective date constitutes acceptance.